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NHL

Columbus Blue Jackets | READ TESTIMONIAL

National Hockey League | READ TESTIMONIAL

LA Kings | READ TESTIMONIAL

Washington Capitals | READ TESTIMONIAL

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New York Rangers | READ TESTIMONIAL

Boston Bruins

Philadelphia Flyers

Tampa Bay Lightning

Detroit Red Wings

*Atlanta Thrashers

*This team no longer exists

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Columbus Blue Jackets

Charlie Chislaghi is, in my opinion, the best ticket sales trainer in our business today. The proof of Charlie’s success and effectiveness is in the number of teams that bring him back to train their people year after year and the number of sports executives who began their careers in ticket sales, learning from Charlie, who attribute part of their success to him and continue to frequently call on him for advice and recommendations. If you want to take your sales team to greater heights, you just found the guy to do it.

JOHN M. BROWNE
Senior Vice President,
Chief Marketing Officer
Columbus Blue Jackets

 

Charlie is one of a kind and the very best that I have ever worked with. You cannot put into words or describe what Charlie does during his time with your team. All I can say is that Charlie has a profound impact that continues to influence, improve and motivate management and staff weeks, months and years after his first visit.

BOB SIVIK
Vice President of Ticket Sales and Service
Columbus Blue Jackets

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National Hockey League

Having seen Charlie Chislaghi, of Sport Sales Consulting, train on numerous occasions with multiple teams, I continue to be impressed with his unique ability to fundamentally connect with a Club’s staff. He practices what he preaches so that resonates not only with the staff he is training but also with management. Additionally, he recalls everyone’s name which helps enhance one-to-one training in the sales trenches.

While Charlie can impact Premium Seating, Group Sales and Customer Service, he is perfectly matched for Season Sales especially entry-level inside sales executives. Perhaps the most meaningful contribution is Charlie’s uncanny ability to customize his training. He can address specific objections in the marketplace while maintaining his core approach. I especially like his ‘beach front property’ message given industry challenges of selling on the high end and Charlie’s insistence on asking for referrals.

I recommend this experienced professional as he continues to provide meaningful sales training that the vast majority of Clubs require.

JEFF MORANDER
Vice President – Ticketing Strategy
National Hockey League

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LA Kings

Charlie is an unbelievable partner for your sales team. He relates to all levels of experience from brand new inside sales reps to veteran executives and works to meet and enhance their personal skill sets. His ability to assess the needs of your sales culture, adapt and conduct real-time training while your team is in action is invaluable and practical. Charlie is a true expert in our industry and his assessment and feedback for sales managers really helps you build a roadmap to success for your team.

KELLY CHEESEMAN
Vice President, Ticket Sales and Service
LA Kings

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Monumental Sports & Entertainment

Charlie Chislaghi is a friend, consummate professional and is a true MVP when it comes to sales training and strategy development in the sports business. I have had the privilege of working with Charlie the last 15 years in helping our sales teams build a winning culture. From entry level to premium sales executives, he has continually assisted us in developing talent that has allowed us to succeed in our efforts. He is an innovator and highly dedicated to helping his clients reach the highest levels of success. The investment in Charlie will provide the instant ROI that all of us look to achieve.

JIM VAN STONE
Senior Vice President, Ticket Sales and Services
Washington Capitals, Wizards and Mystics

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New Jersey Devils

When I first began working in the sports industry for the NBA’s Team Marketing and Business Operations group (TMBO), I heard countless stories about a “guy named Charlie” who was doing magical things with the NBA sales staffs across the country. Teams raved about the energy and knowledge he brought with each visit.

Charlie’s unique ability to connect and form relationships with young sales professionals is un-matched. Reps buy into Charlie the person first, and as a result, they buy into his concepts and teachings naturally. He brings countless examples of how managers and sales staffs have used his methodologies to achieve success…and that type of credibility goes a long way.

When I came to the Devils to oversee Sales and Service, Charlie was the first trainer I called. Charlie is simply the BEST.

ERIC KUSSIN
VP, Ticket Sales and Service
New Jersey Devils

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Phoenix Coyotes

After our Sales and Service Department worked with Charlie, we recognized an immediate return on our investment. Charlie takes the time to work individually with each staff member, helping them grow their skill set. I was impressed that he invested the time to follow up with his trainees, long after he finished the training session. I would highly recommend Charlie to any organization as his expertise can benefit both the entry-level hire and seasoned veteran.

DAVID M. BURKE
Former Vice President of Ticket Sales & Service – Phoenix Coyotes
President – Houston Aeros

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New York Rangers


My career started by learning the sales basics from Charlie! Since managing a staff, I always bring Charlie in at the beginning of the cycle to teach them the basics. By starting on solid ground they’re able to mature and grow faster, thus producing more revenue.

ADAM CAMPBELL
Director, Inside Sales
Madison Square Garden
New York Knicks, Rangers and Liberty

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