Services

Groups

Sports Sales Consulting isn’t just about doing business. We partner with you to create a plan specifically tailored to your sales team.

Read about what we’ve done for our partners working with Groups.

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Derby County Football Club

When the new owners arrived at Derby County they brought with them the concept of Group Ticket Sales, recruiting six new young, inexperienced but willing personnel, then we brought in Charlie. After one week the results spoke for themselves, the confidence grew, techniques taught and honed. Charlie even showed some of the more seasoned sales people a few tricks! One of Charlie’s best attributes is the ability to make sales people believe in themselves, even with the inevitable knock backs but above all he cares about their success

LISA BIESTY
Head of Commercial
Derby County Football Club

 

Milwaukee Bucks

Sports Sales Consulting, Inc., namely Charlie Chislaghi, will revitalize your sales process and thus your sales achievements immediately with a caring, passionate, but quite focused and hard-driving approach. Charlie has become a staple in our sales training efforts, and really an essential piece to our overall annual campaign. Year-round he is referenced by our entire sales management team, which is a strong testament to the skill set that he emphasizes and reinforces during the consultation.

Charlie interacts with ALL of our sales force—senior staff, entry level, ticket plan sales, retention, group sales, corporate partnership sales. His competency cannot be questioned, his tactics evolve and are keenly applicable, and most importantly he cares deeply about each and every person he touches.

JIM GRAYSON
Director of Sales
Milwaukee Bucks

 

Oakland Raiders

I have used a variety of sales trainers over the past years, and I can say without a doubt that Charlie Chislaghi’s training was by far the best I have ever experienced. The way Charlie was able to communicate to our young staff truly had an impact on the way we conducted our business. The techniques that Charlie teach are easy to grasp for the sales representative and very productive. This season the group department was able to witness a 40% increase in deposits by applying the concepts Charlie was able to share with us. I would highly recommend using Charlie for your sales training because of his character, integrity and expertise.

QIAVA HARPER
Director of Group Sales and Fundraising
Oakland Raiders

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Arizona State University

Charlie is truly one of a kind, a consummate professional. His sales knowledge and passion are unmatched. Charlie recruited our first Sales Manager, evaluated our staff, taught us best practices and created sales culture. As a result we have enjoyed enormous success in partnership with him. Charlie has not only been a committed partner but a great friend.

STEVE HANK
Associate AD, Revenue Generation
Arizona State University

 

Middlesbrough Football Club

Charlie’s support, and more specifically his teaching, has brought a real dynamism to ticket selling operations at Middlesbrough Football Club. Our staff are more energized, proactive and organized, but most importantly of all they are delivering results. In particular, Charlie’s week of intensive training with our Group Sales department lead directly to a very sizable return in both tickets sold and the associated revenues as the season progressed. Quite simply, without employing his ticket selling techniques, we wouldn’t have sold the number of tickets we did. His ongoing guidance is now integral to our club’s ticket selling function and I look forward to future successes in year two and beyond.

ANTHONY EMMERSON
Head of Supporter Services
Middlesbrough Football Club

 

Pittsburgh Pirates

From the day I met Charlie back in the summer of 2004 to today, his sales training and professional guidance have stayed with me everywhere I’ve been. As a sales representative, I constantly used Charlie’s sayings on the phone and ideas in my approach. Now, as a sales manager, I continue to find myself using his teachings and paying forward much of what he has taught me—and it works! Charlie Chislaghi is the perfect person to help mold any young sales staff into sales professionals.

JUSTIN GURNEY
Manager, Group Sales and Service
Pittsburgh Pirates

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San Antonio Spurs

I have worked with Charlie on a consistent basis for five years now. First as a trainee, and now as a co-trainer of all Spurs Sports & Entertainment Inside Sales reps. Charlie has been a diligent and dedicated partner who equips our entry-level ticket sales reps with the fundamental tools for success in their current roles and well beyond. His relationship-first approach both professionally and personally has been a key to our department’s success in establishing strong relationships with our customers. The training, expertise and guidance that Charlie has provided our reps is a big reason why we have internally promoted 14 of those reps during the first 14 months of our Inside Sales program. Thank you, Charlie!

ERIC MCKENZIE
Former Manager, Group and Inside Sales – Spurs Sports & Entertainment
Director, Group and Inside Sales, Cleveland Indians

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Cleveland Indians

Charlie Chislaghi lives up to the hype! One of the most recommended and respected Sales Trainers in the industry. Charlie is a must-have when looking to make an immediate impact in your sales culture. His training, I commonly refer to as “sales boot camp”. It’s powerful, reinforcing, engaging and delivers results. Charlie provides very useful feedback to management in an effort to continue the training. You can tell that Charlie thrives on the success of his trainees—he’s hungry to make them the best they can be. In sales management, we know “hungry” is a great quality!

RENEE BOERNER
Former Manager, Group Sales – Cleveland Indians
Director of Sales – Playhouse Square

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