Services

Premium

What can Sports Sales Consulting do for you? Increase your network and your bottom line.

Read about what we’ve done for our Premium partners.

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Bill Sutton & Associates

I have utilized Charlie as a sales trainer for the past 11 years. I began working with him while serving as Vice President of Team Marketing for the NBA, and Charlie was our league-wide preferred trainer. I have continued recommending Charlie since I have been in private practice because his training works, not just in the short-term but in the long-term, for those that embrace it. He is a man of the highest integrity and standards and is very forthcoming in his assessments of the staff he is training. Charlie is much more than a trainer—he is an assessment tool, a talent developer, a recruiter and a great dinner companion.

DR. BILL SUTTON
Principal
Bill Sutton & Associates

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FLORIDA STATE UNIVERSITY

As our administration looked to implement a true outbound sales
program to enhance our ticket sales effort, it was very important that
we create a program that helped influence our entire operation to create
a sales culture across all areas. In  addition to working closely with
our Sales Manager and Sales Account Executives on their sales tactics,
Charlie spent time with our booster organization and ticket operations
areas. In his time with these areas, Charlie was able to effectively
train  and influence the way our employees engage our constituents.
What impressed me most was the way that Charlie was able to work with
personnel who had absolutely no sales background or formal sales
training. In a short period of time and with  very basic, common-sense
ideas and training exercises, the “light-bulb came on” for our staff. To
see and hear the difference in the way our staff now engages customers
is exciting. We are seeing the results and reaping the rewards…from
higher season ticket renewal rates to letters of appreciation from
customers because of how they are treated.

I wholeheartedly recommend Charlie to anyone interested in
enhancing or creating a sales culture within their organization.

BEN ZIERDEN
Assistant Athletics Director|Ticket Sales & Operations
The Florida State University

 

Leicester City Football Club

Leicester City Football Club enjoys a strong partnership with Charlie Chislaghi as we strive to increase the level of supporters attending our games at the Walkers Stadium. Charlie has great passion, enthusiasm and an infectious attitude together with a strategic methodology, which has been passed on to our sales team with great results. I would have no hesitation in recommending Charlie to work with your business and we look forward to continuing and growing our partnership with him and his company in the future.

LEE HOOS
Former CEO, Leicester City Football Club
Sport Management Consultant

 

Columbus Blue Jackets

Charlie Chislaghi is, in my opinion, the best ticket sales trainer in our business today. The proof of Charlie’s success and effectiveness is in the number of teams that bring him back to train their people year after year and the number of sports executives who began their careers in ticket sales, learning from Charlie, who attribute part of their success to him and continue to frequently call on him for advice and recommendations. If you want to take your sales team to greater heights, you just found the guy to do it.

JOHN M. BROWNE
Senior Vice President, Chief Marketing Officer
Columbus Blue Jackets

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Farmers Classic

Charlie, simply stated, “gets it”. His sales roadmaps in Premium, Season and Group tickets are first rate. One of the most important aspects of his training isn’t just the sales roadmaps he builds with sales representatives, but the freedom it allows users to insert their own personality into conversations. Charlie isn’t training people to be ticket sales robots, he’s training them to be themselves with the best possible sales techniques in asking open-ended questions, up-selling and asking for referrals. Just because Charlie has been a leader in the industry for so many years doesn’t mean his techniques are stagnant—on the contrary, he is always evolving and embraces new technologies and approaches. Personally, Charlie is someone of very high integrity that I look forward to seeing each year.

EVAN GATES
Director of Ticket Sales and Marketing
Farmers Classic

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Colorado Rapids Soccer Club

After over twenty years working in our unique industry, one of the most significant areas teams overlook still remains proper sales training for our entry level ticketing sales executives. I have been very fortunate to work with Charlie at two of my NBA stops, overseas in English football and now back in the US with our Colorado Rapids. Charlie’s wisdom is only surpassed by the incredible energy he brings to our staff every single time he steps in our office. Charlie’s results are proven and I look forward to his annual visit because he is my friend as well as my trainer!

TIM HINCHEY III
Chief Marketing Officer
Colorado Rapids Soccer Club

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Monumental Sports & Entertainment

Charlie Chislaghi is a friend, consummate professional and is a true MVP when it comes to sales training and strategy development in the sports business. I have had the privilege of working with Charlie the last 15 years in helping our sales teams build a winning culture. From entry level to premium sales executives, he has continually assisted us in developing talent that has allowed us to succeed in our efforts. He is an innovator and highly dedicated to helping his clients reach the highest levels of success. The investment in Charlie will provide the instant ROI that all of us look to achieve.

JIM VAN STONE
Senior Vice President, Ticket Sales and Services
Washington Capitals, Wizards and Mystics

 

Blackburn Rovers Football Club

Charlie is one of a kind and the very best that I have ever worked with. You cannot put into words or describe what Charlie does during his time with your team. All I can say is that he has profound impact that continues to influence, improve and motivate the team and management weeks, months and years after his first visit.

JOHN MATHERS
Head of Sales
Blackburn Rovers Football Club

 

Oakland Raiders

I have been doing business with Sports Sales Consulting and Charlie for several years and have had nothing but landmark success growing the sales and service skills of our team! When you hire Charlie, you receive more than someone to come in and hold sales training, you truly have him as a business partner, mentor and friend! His research of current best practices is second to none and has been a source of immediate impact with sales and service. If you are looking for the best, look no further!

RYAN M. ROBBINS
Director of Premium Seating
Oakland Raiders

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New York Yankees

Charlie has been a true asset in building the New York Yankees Inside Sales program. He is a master at making the sales representative comfortable from their first phone call, to having the courage and skill to ask for the first sale. As long as I’m involved in building an Inside Sales team, I will continue to look to Charlie for the initial training.

TROY TUTT
Executive Director of Premium Sales and Service
New York Yankees

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