Services

Retention/Service

For the past 25 years, Sports Sales Consulting has been teaching teams how to keep fans coming back.

Read about what we’ve done for our Retention/Service partners.

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San Diego Padres

I’ve known Charlie since I started my career as an AE with the Tampa Bay Lightning. His focus on the fundamentals clearly improves results and can positively impact a stagnant sales culture. Back then Charlie was a teacher, a coach and a wealth of knowledge. Now I am fortunate to consider him a true partner who works with our Ticket Sales and Service leadership team to drive revenues. He helps establish the necessary steps to move the needle and develops a plan to accelerate the learning curve of our employees. Needless to say, he’s not only had a positive impact on my career, but also to the organization’s bottom line.

BRENT STEHLIK
Senior Vice President, Ballpark Operations
San Diego Padres

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New York Mets

As an Inside Sales Representative with the Philadelphia 76ers, I was extremely fortunate to be trained by Charlie Chislaghi. Without the foundation that Charlie taught me, I could not have gotten to where I am today. As I advanced in my career, Charlie has been at my side as a mentor and friend. He has trained my sales and services departments at the Orlando Magic, the Boston Bruins, and most recently the New York Mets. I can say without a doubt that Charlie’s energy, enthusiasm, and proven sales strategies have made my teams stronger and more successful in each and every market.

LEIGH CASTERGINE
Vice President, Ticket Sales And Services
New York Mets

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Phoenix Coyotes

After our Sales and Service Department worked with Charlie, we recognized an immediate return on our investment. Charlie takes the time to work individually with each staff member, helping them grow their skill set. I was impressed that he invested the time to follow up with his trainees, long after he finished the training session. I would highly recommend Charlie to any organization as his expertise can benefit both the entry-level hire and seasoned veteran.

DAVID M. BURKE
Former Senior Director of Ticket Sales & Service – Phoenix Coyotes
President – Houston Aeros

 

Phoenix Suns

Charlie has provided our staff with the confidence to ask key relationship-building questions of our clients, that ultimately lead to cross-selling and up-selling opportunities. The passion he has for the importance of relationship selling is extremely contagious. The techniques learned were easily implemented and have continuously provided our department with positive results.

KYLE HUDSON
Director, Fan Experience Team
Phoenix Suns and Mercury

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Pittsburgh Pirates

I have had the privilege of working with Charlie and Sport Sales Consulting for almost 10 years in various markets. Each time we work with him there is something new that our team and I take from his training. Charlie’s approach to building relationships with clients resonates with our staff, which, in turn, produces results.

CHRIS ZABER
Senior Director of Ticket Sales & Service
Pittsburgh Pirates

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